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Appointments

circled_dayThe appointment system aims to allow you to book an appointment with the most appropriate health care professional and appointments are available to book up to four weeks in advance. We would encourage you to see the same doctor for a continuing problem. If you require an appointment on the same day you will be asked some questions to ensure that the most appropriate appointment is given to you.

Online Booking

Practice patients are able to view and book appointments online.  To do this, you will have a user name and password which are unique to you. If you wish to use this service, please follow the link at the top of this page and complete a simple one-off registration.  Should you experience any difficulties registering for online appointment booking, please speak to one of our reception team, who will be pleased to assist you.

Chaperoning

For intimate examinations or procedures, the health professionals may use a chaperone. If you would like to be accompanied by a chaperone, please tell the doctor and a fully trained member of staff will be present for the procedure.

Interpreting service

The reception team can book telephone interpreting for a range of languages. An interpreter can also be pre-booked for a specific consultation if required. Please let reception know in advance if you require this service.

Telephone Consultations

Telephone consultations are available on a daily basis with either a doctor or senior nurse. You can arrange to speak to a specific doctor by booking a telephone consultation with that doctor. General advice can be given on a daily basis by contacting the duty doctor. Additionally, the nurses can offer advice on the telephone to treat minor illness and can advise you on self-help measures

Choose and Book

Where a clinician has decided that a first consultant outpatient appointment is required, you will be offered a choice of appointments. There is a computer system running in the practice to confirm these booking arrangements. For more information on how 'choose and book' works, and guidance on the options available to you, telephone 0345 60 88888.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

 
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